I receive the error message "A company with the same external reference already exists"

Modified on: 2022-02-10 14:31:28 +0100


If you already registered to the amfori sustainability platform with an invitation from member A and then try to accept another invitation from member B by selecting "Register a New Company", you will receive this error message:

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To avoid this, please follow these steps:

1. Accept the invitation:

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2. After accepting the invitation you will be redirected to the page below. If you choose “Login for an existing company”, you will be automatically directed to the login page and you will need to use your existing credentials for the Sustainability Platform and then confirm the Business Relation.

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3. If you choose Proceed as ‘…’ you will be automatically redirected to the below page:

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You simply have to confirm the business relation. Don't forget to type in a line in "Products & Services" and clicking on the + Sign.

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